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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2017 05:02 AM

HP Recommended
Product: HP PSC 1215
Operating System: Mac OS X 10.11 El Capitan

I have just replaced both colour and black ink cartridges for my HP PSC 1215. I used re-manufactured print cartridges. However the blank cartridge is not printing. The colour cartridge prints fine. The display within 'Supply Levels' shows that both cartridges are full. I have cleaned the print heads. Is it OK to take out the black cartridge and put it back in again? Is it simply a dud cartridge? Any other ideas?

1 REPLY 1

‎03-25-2017 05:22 AM

HP Recommended

Try here.

 

http://support.hp.com/emea_middle_east-en/product/HP-PSC-1200-All-in-One-Printer-series/90763/model/...

 

Let us know.

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