HP PSC1410 problem with cartridges.

[esperidio]

Hallo,

my printing HP PSC 1410 was working correctly when suddenly I had an error message: problem with cartridges.

I tried to clean the contacts with any result!

what else can be?

thanks

bye

p.e.rigamonti

[MKazi]

@esperidio

A very warm welcome to the HP community. A very good day to you. 

I understand that you have an HP PSC 1410 All-in-One Printer and an error appears saying "problem with ink cartridges." You have tried to clean the contacts and issue still persists You've done a remarkable job performing the steps. 

I would like to know the following information to assist you better:

• Are these original HP cartridges or refilled ink cartridges?
• Did any changes take place on the printer like a carriage jam or a paper jam, etc?
• Do you see any lights that are blinking on the printer?
• Is the printer able to make a copy?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Disconnect the power cable from the printer while the printer is still ON.
• Disconnect any other cables if connected the printer.
• Press and hold the printer’s power button for 15 seconds.
• The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

If the issue persists then I suggest you to review the steps as described in this link (please ignore any steps you have already performed): http://hp.care/2nXLQkE

Later, if the printer continues to display the error then you could try to replace the ink cartridges and that might help. 

Please feel free to let me know how it goes. Cheers!