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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2017 08:54 PM

HP Recommended

FINALLY FIXED IT!!!

I've had the "server connection error" happen to me before when trying to scan to my email.   Usually, I reset the printer to factory settings, re-enter my email address, and it works again.  

However, it just happened again today and nothing would fix it!  This time it said "scanner disabled" in my IP settings. 

I tried every option I could find in the forums (resetting router, manual DNS codes,  restatring everything)  

I finally went into my system preferences on my computer to my printer icon, right clicked, and deleted it.

I then reinstalled the printer (wirelessly), and the scanner works perfectly again. 

I hope this saves someone hours of frustration that I went through!!

 

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