HP Photosmart 6520 "Server Connection Error: -1" (WTH??)

[richardmurra]

6520 Printer server connection error what's secret

[Jeet_singh]

Hi @richardmurra,

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As I understand you are getting an error message on your HP Photo Smart printer, don't worry, though, as I have a few steps  that should help you to resolve the issue,

The following steps temporarily disconnect network and Internet connections and require restarting your computer. Complete any tasks or downloads in progress before continuing.

1. Press the Power button on the printer to turn it off.

2. Disconnect the power cord from the rear of the printer.

3. Disconnect the power cord from the wireless router.

4. Turn off the computer.

5. Wait for 30 seconds.

6. Reconnect the power cord to the wireless router.

7. Wait for 30 seconds, or until the router is fully on and ready

8. Turn the computer back on.

9. Wait for the computer to reload

10. Reconnect the power cord to the rear of the printer.

11. Turn the printer back on.

The following issues can cause this error message:

• HP Web Services is temporarily unavailable.

• The printer is not connected to a network with an active Internet connection.

• Your printer needs a firmware update.

If the wireless light is solid blue, then the printer is connected to the network. Press the blue icon and then get the printer IP address.

Now open a web browser and on the address bar (top left corner) type the IP address and press enter. If the printer and the computer are on the same network, the printer page (Printer EWS) should display.

If the page is not displayed, probably the printer and the computer are on different networks and you might need to check that.

Here's a related HP Forum post which has helped others, click here

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

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And I Hope you have a good day, Ahead.

Regards,