05-10-2017 04:08 PM
Printer worked good yesterday but ink levels were low. Purchased need cartridges and replaced them today. Problem is the black will not print - colors look good but NO black at all.
05-12-2017 11:24 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.
I understand that you are unable to print in black from your HP Photosmart 6520 e-All-in-One Printer.
This issue could occur if the nozzles of the printhead that print in black are damaged or not working.
Don't worry as I have a few steps that should help fix this issue.
And here's the step by step guide for you in the link: Black Ink Not Printing and Other Print Quality Issues
Let me know how that works.
You have a good day ahead.