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- HP Photosmart B110 CN245B incompatible printhead

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06-21-2012 11:08 AM - edited 06-21-2012 11:16 AM
I use a HP Photosmart B110 CN245B and everything was working fine until I renewed the ink cartridges Hp364XLtnow it says incompatible printhead or damaged printhead , Im tried cleaning the thing but with No Luck can somebody HELP me
Please ?
Kind Regards
SimbiniNo1
Any ideas on how much it will cost to fix, or do I have to by a new printer?
06-22-2012 07:36 AM
@JorgenvR wrote:Same problem here, only with me it occured a few days after installing en new cartridge.
In the mean time, no problems at all!
Hello
Do you mean the message came up after installing new Ink cartridges ? Did it then disappear after a few days or is
it still there?
Cheers
SimbiniNo1
06-22-2012 09:21 AM
@SimbiniNo1 wrote:I use a HP Photosmart B110 CN245B and everything was working fine until I renewed the ink cartridges Hp364XLtnow it says incompatible printhead or damaged printhead , Im tried cleaning the thing but with No Luck can somebody HELP me
Please ?
Kind Regards
SimbiniNo1
Any ideas on how much it will cost to fix, or do I have to by a new printer?
Hi, after cleaning did you reset the printer? Are you using genuine HP cartridges?
To get info on the cost of printer repair, you'll need to contact HP phone support.
Ciara
06-22-2012 11:26 AM
Hi, after cleaning did you reset the printer? Are you using genuine HP cartridges?To get info on the cost of printer repair, you'll need to contact HP phone support.
Ciara
Hi Clara
The answer is yes to both your questions but still no luck.
So it looks like I will have to contact HP phone support.and see if It they can hopefully solve the problem?
SimbiniNo1
08-22-2012 06:41 AM
I have just got this problem, installed black ink cartridge a week ago and now incompatible printhead!
Search on t'internet reveals this is a common problem. Would not be surprised if these are not designed to do this so you have to fork out for new printhead and at £40 a pop its not worth it, you may as well throw it in the bin and buy a good name printer.
08-23-2012
10:46 AM
- last edited on
04-19-2016
11:06 AM
by
OscarFuentes
Hi fujifim831, any luck if you clean the printhead?
http://support.hp.com/us-en/document/c03401556

09-04-2012 05:21 PM
I to have had problems with my printer after changing inks. It kept telling me inks were low, when I knew I had just replaced them. No it wont work at all, still a problem with the inks. I have tried many times to clean the printhead, turn off and reset the printer. Nothing works. Spent 5 hours on HP web site no help at all. Tried to order new print head, the web site did not let me do it. Finally went on line and google it I can buy a new print head for £41. Is it really worth it. Might as well buy another printer........ Not HP
09-04-2012 05:40 PM
How old is your printer?
Take a look at the sale of goods act 1979 as ammended.
My printer was 19 months old, contacted the place purchased from and under the sale of goods act 1979 I claimed the printer was not of a reasonable quality and that it should be expected a reasonable length of time without replacing components. The store gave me a full refund.
I will never purchase HP again.
