HP Photosmart C4280 Cartridge Problems , Print cartridge(s) missing or not detected ,

[Adelin]

HP Photosmart C4280 Cartridge Problems , Print cartridge(s) missing or not detected ,
how can I solve this problem ?

New cartridges, I printed 10 pages , and eror: Print cartridge(s) missing or not detected.. 2nd set of cartridges, same problem , I am not alone in this situation, I read many forums ,
can not solve this problem ,
thank you;

I tried keyboard shortcut : Power and Cancel simultaneously,
Blue, Green, Gray, in turn,
Blue,
Green,
11 times Blue,
Green,
3 times cancel., and other combinations for reset cartridges,
not working,
disappointed 😞 It just means that HP wants me to BUY a NEW CARTRIDGES AGAIN ! 😞 DISAPPOINTED!

Cartridge and carriage electrical contacts clean also , HP 350 Black and HP 351 Tri-color are new purchases , I printed 10 pages, and error message ,
that's not possible , i"m from Romania/ Europe , if I try to change HP 350 Black with HP 74 Black / The Americas or other , could work ? .. And reset the printer for new region?

[sandytechy20]

@Adelin

Welcome to the HP Forums. I would be happy to help you with your HP Photosmart C4280 printer. I understand that you are getting cartridge missing error message, and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Remove, inspect, and then reinstall the cartridges.
• Clean the cartridge and carriage electrical contacts.
• Reset the printer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[Adelin]

Hi ,

i know this documentation :

" HP Photosmart C4200 and C4300 All-in-One Series Printers - An 'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended for your device' Message Displays on the Computer " , but not work for me .

It is possible to update the firmware for this ? - Hp C4280 ? 

I tried update firmware , but not work , he refers to driver update from support.hp.com / download driver ;

I don't find new firmware for download , i hate this hp photosmart C4280  😞 

[sandytechy20]

@Adelin

Thanks for the reply.

Superb job on trying the different steps to isolate the issue.

It seems to be a hardware issue.

I request you to contact HP phone support for further assistance.

Cheers.