HP Photosmart C4280 printer will not print

[GDCrand]

I can't get the printer to print any documents. If I open the print queue, the jobs are listed and I can delete them by hitting X. 

Each of the print jobs has a message which I think is relevant: Stopped - 'Filter' failed, 1 page

any ideas as to how to deal with this? 

Many thanks, GDCrand

[Sizzlingsum_13]

Hello@GDCrand

Welcome to the HP Forums.I would like to take a moment and thank you for using this forum, it is a great place to find answers.I see that print jobs are stuck in the Que.I will certainly do my best to help you.

I recommend you try the steps from the link below and check if that fixes the issue: Click here

Hope this helps, for any further queries reply to the post and feel free to join us again.

Cheers, have a nice day and great year ahead.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

[hogmama]

Hello! My name is Laura. Make sure all connections are good. Make sure your printer has the latest printer driver. Go to 123.HP.com . If that doesn't fix the problem , Go to the windows logo at bottom of your screen. right click and select search. Type in services, enter. Scroll down to Print spooling and stop then start again.   There is also a HP print and Scan doctor that you can download which can automatically fix some other things that may  help in trouble shooting   problems with printers. If  that doesn't work, try shutting down your printer and pc, unplug usb from the back of pc, unplug printer from power and power box. Reboot your pc with printer not connected, then once rebooted shut down again.  Then reconnect the usb cable to the back of printer, plug all the connections and turn printer back on and turn on your pc. Hope this helps. 

Sincerely, Laura