HP Photosmart Premium C410b with Windows 11

[Peter_deer]

HP Photosmart Premium C410b  with  Windows 11 

Hello everyone, I have the following problem: The printer software for the HP Photosmart Premium C410b 
cannot be installed on my computer with Windows 11. 
I'm trying to install it from the CD, but it doesn't work (see error message below). 
The software is not available on the HP support site.
 Does anyone know the problem?
Thanks.

 

"HP COMMUNITY TEAM NOTE"

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

[Dragon-Fur]

@Peter_deer 

Edits / Updates - Add information for unsupported software.

Thanks @ferRX 

I don't keep track of which packages you keep in archive.

Smiling.

@Peter_deer 

The content of this message has been updated with "FYI" information.

Old driver is Gone

We see occasional questions about older printers for which the software installation packages cannot be found for current and past versions of Windows.

The software for this printer is no longer listed as available from HP.

When available for a particular Windows OS version, install the Windows print drivers.

Reference HP Printers - Installing and Using the Windows Built-in Print Driver

Note:  Windows Print Drivers – when available – provide basic print function.

What happened?

HP has removed the printer old printer software for this and other similarly aged printers.

HP removes software due to support or security reasons.

NOTES

The Doctor program does not generally understand that missing software is not available. 

Instead of just exiting and saying, "Nope, not there", the doctor software might hang or spin.

============

What next?

Unless you saved a copy of the download for the software, you will have to look for it elsewhere.

For example,

• Someone might have a private archive of the software installation package they will share.
• You might find it on the 'net in one of the websites that specialize in archiving software for old printers.

Use caution when downloading any content from the Internet.  Not sure?  Don't touch it.

If you can find no other options, this company specializes in Scan software for unsupported printers.

NOTE:  This reference is FYI and is not intended as an endorsement of the software.

VueScan – Third party software

=================================================================

Original Message

Welcome to the HP User Community.

The printer software has not been supported for this printer since before Windows 10.

The printer is not supported in Windows 11.

Windows 11 compatible HP printers

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart Premium Fax e-All-in-One Printer series - C410 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

[ferRX]

Hi @Peter_deer 

Apologies for jumping in this thread. 

.....,,,.,.,.,.,.,.,.,

Yes, it seems that printer model is not supported for install in Windows 11.

However you may try to install with the Windows update driver list.

Try with the setps from the next video:

https://www.youtube.com/watch?v=mbdcEdF65eU&ab_channel=FamiHow

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.