• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 08:12 PM

HP Recommended
Product: HP Deskjet 3050A
Operating System: Microsoft Windows 10 (64-bit)

When I try to install my printer, using the HP Print Install Wizard, it doens't show up my printer to install it. Also I have the printer configure in the same network as my PC and when I clicked that option it does show up. But after I click next it goes back to the page to discover the printer again. In other words, the wizard is not installing/discovering the printer via USB Cable or Network 

1 REPLY 1

‎03-15-2017 11:41 AM

HP Recommended

 

@p_alvarez10,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to setup your HP Deskjet 3050A e-All-in-One Printer on the network.

 

This issue could occur if the firewall is blocking the printer or the connections may not be correct.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Printer Not Found During Network Driver Setup (Windows)

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.