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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 08:12 PM

HP Recommended
Product: HP Deskjet 3050A
Operating System: Microsoft Windows 10 (64-bit)

When I try to install my printer, using the HP Print Install Wizard, it doens't show up my printer to install it. Also I have the printer configure in the same network as my PC and when I clicked that option it does show up. But after I click next it goes back to the page to discover the printer again. In other words, the wizard is not installing/discovering the printer via USB Cable or Network 

1 REPLY 1

‎03-15-2017 11:41 AM

HP Recommended

 

@p_alvarez10,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to setup your HP Deskjet 3050A e-All-in-One Printer on the network.

 

This issue could occur if the firewall is blocking the printer or the connections may not be correct.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Printer Not Found During Network Driver Setup (Windows)

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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