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- HP Printer PCL XL ERROR

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02-27-2016 01:01 AM
I am using HP Printer model MFP M476 PCL 6. There is printing issue.
When i start printer. it is Printing on the paper continuesly
"PCL XL ERROR
Subsystem:GE
Error: Internal Error 0x89
File Name: Jet Ready Image.c
Line Number:3398
Please check this issue and let me know as soon as possible
02-28-2016 05:10 AM
I don't know what may be causing this error message to be printed (other than it perhaps having something to do with the graphics engine trying to print an image).
It is not clear exactly what you mean by:
>> "... When i start printer ...
Do you mean:
- When I power on the printer? or
- When I send a print job to the printer?
>> "... it is Printing on the paper continuesly ..."
Do you mean:
- The error message is printed (once) every time that I power-up the printer? or
- The error message is printed (once) every time that I power-up the printer, then the printer reboots itself automatically, and the error message is printed again, and so on? or
- The error message is being printed every time that I send a new print job to the printer? or
- ... something else?
Does the error occur if you power-off the device, disconnect USB and/or ethernet cables and/or wireless, then power thre unit back on again?
