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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
My HP printer Deskjet Ink Advantage 4675 was installed and working well with Windows 10. I recently upgraded (clean installed) to Windows 11. Now, I am unable to install even the printer software, leave alone use the equipment!
I have attempted with the original CD which came with the printer, and with the updated software downloaded from HP website.
In all cases the installation simply terminates with a blank window with only the "Finish" button!
How may I install the printer Deskjet Ink Advantage 4675 on my Desktop PC under Windows 11?
Do I need to throw this printer, which is still in excellent condition, just to satisfy Microsoft and HP?
Any help please?
Update-1 (17-Nov-2021):
Thank you for your suggestions.
I attempted installing the "Deskjet 4675 - basic driver - Windows", but resulted with the same blank window with a Finish button.
I then attempted with the "HPEasyStart_13_4_8.exe" software. The printer is now installed, and I can print from my PC. However, it prints in colour only when the print is sent from the HPSmart application (and this prints only pdf files!). Whereas, printing a colour document directly from any other application (Word/Excel etc.) results in only black & white output from the colour printer!
Any suggestions please?
"HP COMMUNITY TEAM NOTE"
 https://h30434.www3.hp.com/t5/image/serverpage/image-id/371006i44C7186A3471823A/image-dimensions/2500?v=v2&px=-1This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board. |
HP Recommended
Hi,
If you may experience further issues, please also try following HP Easy Start below to install the latest Windows 11 software:
https://ftp.hp.com/pub/softlib/software13/printers/COL56399/HPEasyStart_13_4_8.exe
Within the Software Selection screen, be sure to select either the HP Basic or Full Feature Software.
Shlomi
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