• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 05:38 AM

HP Recommended
Product: HP envy 4504

 

My HP Envy 4504 just recently will not print photographs. It tries to start but then goes into rest mode, it will print documents. I have changed it to another printer of the same make but it still occurs. This happened after I had photocopied a document, has a setting been inadvertantly changed I am not that computer savvie.

1 REPLY 1

‎03-15-2017 02:31 PM

HP Recommended

Greetings @BTB-73,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to print photos from your printer.

Don't worry, I will be glad to help. 

May I know the operating system installed on the computer?

May I know which application you are using to print photos?

 

Please refer to the below articles for assistance in printing photos.

 

HP Printers - Printing Photos (Windows)

HP Printers - Printing Photos (Mac)

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.