HP Service Center Designjet T520

[mikenjny]

Hi,

Can someone send me the phone number for an HP service center. Trying to get help on the website is frustrating and we want to have someone repair our non-working T520. Thanks.

[Roy_Kuzmich]

What is the issue? 

There are some great minds here ready to solve your problem.

Cheers,

Roy

[mikenjny]

I don't know exactly but can find out tomorrow. I believe it is a "blue screen" issue and from internet search, it required a chip that is no longer made.

[Mikeg81]

Hi,

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

Good news, that's a lot cheaper than the Main PCA

[mikenjny]

Thanks. I'll try it and post results back.

[mikenjny]

It seems like the print cartridge carriage can't be moved.

[Mikeg81]

Hi,

Try with the USB with the FW

Make sure that:

1- USB installed incorrectly

2- Main PCA is broken when removing the screw of the USB PCA

If you continue with the problem replcae the Main PCA