HP Smart Tank 515 printer not printing yellow ink.

[NP36]

HP Smart Tank 515 printer not printing yellow ink. If i try to print yellow color , the yellow part comes out blank.

[Echo_Lake]

@NP36

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Did you make any changes to your printer? 
• Are you able to print from other devices? 
• Does the copy print out the same way? 

While you respond to that, let's try these steps: Color or Black Ink Not Printing, Other Print Quality Issues By the end of the article you will be able to isolate the issue.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[NP36]

Hello Echo_Lake,

• Did you make any changes to your printer?  === No changes made to the printer
• Are you able to print from other devices? === Yes, I am able to print from all devices , but yellow color won't print.
• Does the copy print out the same way? ==== Yes, except yellow all colors print fine.

I tried the steps in that document, but no luck.

[Echo_Lake]

@NP36

Thank you for posting back. 

This seems like a hardware issue with the printer. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!