HP Smart doesn't detect Deskjet D2680

[TomServo92]

I recently updated to Win11 and at the time, the printer wasn't connected to my laptop.   I needed to use the printer today and when I plugged it in via USB, it didn't show up under printers.  I downloaded HP Smart (per the recommendation on HP drivers page) and it doesn't see the printer.  I can see it using Windows Device Manager.  HP Easy Setup and HP Print and Scan Doctor both detect it.  But HP Smart just won't see it.  Any suggestions?

[ferRX · Accepted solution]

Hi @TomServo92 

Try the driver download from the next link:

• >> Deskjet D2600– driver software – Windows 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[TomServo92]

Hi ferRX!

Thanks for the file!  The first attempt to install it failed part way through with an unknown error.  I uninstalled and tried a second time with a successful install.  I think Microsoft still has a few issues to resolve with Win11.

[ferRX]

Great 😊, nice to know driver worked and have a successful installation !

And indeed, Microsoft still has some issues in driver installations for printers in Windows 11.

Best regards, 

ferRX.