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- HP Smart will not scan from a HP Deskjet F4580

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10-18-2021 09:08 AM
Product: HP Deskjet F4580
Operating System: Microsoft Windows 10 (64-bit)
Have followed all the steps suggested on Help. When I run HP Smart to scan a document it says "not compatible with this printer" or words to that effect. When trying to scan using Windows Scan it asks for a scanner, even though the Deskjet F4580 All-in-One is connected. Cannot find anything on the HP website and no way to email an agent directly.

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