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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I tried your solution, but it didn't work.  I unplugged my hp photosmart c6380, and deleted it from  Devuces and Printers, then rebooted.

 

When I rebooted, the icon returned, as if it had never been deleted.

 

I then deleted it again, and this time didn't reboot.

 

I got the error message:   The following packages cannot be deleted:

 

prnhp004.ing(x64)

This package contains the following driver(s) that are in use

HP Photosmart C6300 series: This driver is used on:

  HP002597 (HP Photosmart C6300 series)

 HP PHotosmart c6300 series

 

The following driver(s) cannot be deleted

Driver HP PHotosmart c6300 series (x64) is in use. It is used on:

 HP002597 (HP Photosmart c6300 series)

 

 

If it makes any difference, I also have an HP laserjet pp\2055dn on the system. This printer works fine.

 

When I try to download the new 6300 driver from HP and install it, sometimes I can get the printer to work, but I never get  the HP Solution center.

 

I tried uninstalling everything from Uninstall programs, but it refuses to uninstall; yet hp solutions center doesn't work when I click on it

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HI I just purchased am office jet 4500 to replace the 5600 I had previously (it is used only to fax and scan) and find  i can't scan with win 7 OS.  I have tried other software (vuescan as suggested but it can't identify the device.  it is beginning to look like m=y only solution is to take teh deice back to the store.  Any ideas?

Thanks

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I am now running Windows 7 and I have recently changed from a wired printer to a network printer through my router.  I can no longer communicate with the printer by way of HP Solution Center.  I tried to download a fresh version, but I keep getting a runaround by HP.  Does ANYONE know the address of the actual site where I can get a fresh up to date copy of Solution Center?

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I need help to scan on my HP Officejet Pro 8500a.  It seems that it doesn't work with Windows 7.  Even with my old compute Windows XP, it's garbled when I send what I have scanned.

HP Recommended

How do I update my Solutions Centre software, please?

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Looking for the software

 

HP Recommended

Hi Shlomi,
Ref my reply  of 14 Feb 2012 to your posting of the same date. As yet I have seen no further reply to my problem, only other people's similar problems. Does HP have a solution to this yet? For many people the Solution Centre seems to be anything but.
Cheers,
Octanebob2

 

 

 

 

HP Recommended

I have the same problem with my F2280.

changed computers from vista to windows 7. Now the installation package received with the printer does not run. how can I get the HP solution center for my new computer ?

 

Pls help quickly, as I cannot scan. Thanks

HP Recommended

Pretty much the same problem. Can't install the old software that I used on WinXP so no Solution Centre, no scanning.

 

 I would like to use the same solution as indicated in the second post in this thread but am reluctant to grab the link because my HP ALL-IN-ONE  has written on it...

 

HP PSC 2350 series

HP Officejet 6200 series

 

Will that link work with my all-in-one voodoo machine????

 

I have just moved onto a Win7 Home Premium 64- bit machine.

HP Recommended

I have an HP laptop (64-bit with Windows 7) and an HP Officejet j4680 all-in-one.  I had another HP printer installed, a 4500 series. I removed the driver for the 4500 and lost my HP Solutions Center with it. Now I cannot use the fax or scanner functionn on my printer because HP Solutions Center is no longer on my computer.

How can I recover this useful application.

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