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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-06-2017 10:08 PM

HP Recommended
Product: HP_LaserJet_Pro_M402-M403_n-dn
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

Recently installed HP Software for printer. 

My Windows 7 64bit started crashing after this. I find that hpbuio160l.inf is overriding the WinUSB devices in the system. 

 

For some of the WinUSB devices, now USBSCAN.SYS is getting loaded instead of WinUSB.sys and causes compatibility issues with devices and crashes. I am not sure why HP wants to override microsofts USB\MS_COMP_WINUSB id with  USBSCAN.sys. This breaks a lot of devices out there in the market.

 

I have currently uninstalled the driver to solve my problem. Please take a note of this.

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