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- HP Community
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- Printers Archive
- HP T620 79:04

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01-30-2017 01:13 PM
Hi
I have a T620 in the workshop. On plugging it in if boot to 100% and then gives a 79:04 error
I went through the process to reset the eeprom
this made no differance
I then did the "security cleanse" as describbed in an earleir post on the 79:04 error
After this the machine was booted to 100% but then gave a 03:10 error
Any ideas what to do next ?
Kind regards
Peter
02-02-2017 04:14 AM
hi, i found 79:04 errors are either a corrupt drawing or a printhead.
for the corrupt drawing unplug the network cable and restart.
for a printhead: take out all consumables and restart.
3:10 is a power supply issue, usually a faulty fan, but sometimes it is to late and the whole power supply is gone.
