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HP Recommended
HP T620/HP OfficeJet Pro 8610
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Hi,

 

I have some HP T620 thin clients running windows embedded that I cannot get to print successfully to an HP OfficeJet Pro 8610 printer that uses PCL6. It just prints out a few lines of garbles, and spits out pages very fast before I have to cancel printing.

 

This seems like a driver issue to me.

 

First of all it does not have a driver pre-installed, and the standard PCL6 one does not work. After trying to find drivers online and discovering that the HP Universal Print Driver only supports PCL5, I tried a Windows 7 one but also no luck.

 

The printer works fine from a Windows 7 laptop I have on the same network (a private network, not connected to the internet). I can also add anther PCL5 printer I have, an HP LaserJet P2015n, using the thin client and that works fine also.

 

Any ideas where I could obtain a Windows Embedded driver for the printer? Or if the HP UPD will be upgraded to support PCL6?

 

Thanks

 

Hayden

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