HP ToolboxFX on Windows 10

[MattLawton]

I recently upgraded my computer from Windows Vista to Windows 10. I have downloaded the Windows 10 drivers and software package from the HP site. I uninstalled the original drivers and then installed all the drivers and software. It appears as though everything installed fine, including shortcuts. While the drivers work and the printer therefore prints documents fine, I cannot run HP ToolboxFX. The executable seems to be missing on my computer, even though it is supposed to be included in the package I downloaded and a shortcut for it was installed. I need Toolbox FX to continue to use such features as receiving faxes on my computer. The printer is connected to my LAN rather than directly to my computer.

How do I successfully find and install HP Toolbox FX on Windows 10?

[rb011]

Hi @MattLawton,

Thanks for reaching out to the HP Support Forums for a solution to your HP Toolbox issue.

I understand that you recently upgraded your PC from Windows Vista to Windows 10 and installed the software and drivers for the HP LaserJet Pro M1536dnf Multifunction Printer from our website, but you are unable to run the HP Toolbox FX software. I would like to help with that.

Here is a downloadable patch that may help - ftp://ftp.hp.com/pub/printers/sclitefileassociation/SCLiteFix_299026.exe.

Once downloaded a quick extraction may occur and disappear. Once this occurs, try opening Toolbox FX.

Please let me know if this resolves the issue, or if you require further assistance.

In fact, if this helps you to reach a solution, please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

Thanks!

[MattLawton]

Hi,

Thanks for responding. Unfortunately the download did not fix the problem. I still get a "missing shortcut" message when trying to launch HP ToolboxFX. It then searches for the hptlbxfx.exe executable and cannot find it.

Do you have any other suggestions?

Cheers,

Matt

[rb011]

HI @MattLawton,

Thanks for getting back to me. I searching for further information that could help find a solution for this issue, and i came across an accepted solution that was posted by @Drakster. Click here to see the solution provided there.

Please let me know how it goes.

Thanks.