• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2017 02:37 PM

HP Recommended
Product: Envy 5530

I recently bought a job lot of HP Vivid Photo Paper as they were going very cheap at a local store. 

Upon printing, the image is very poor quality. I have an Envy 5530 home inkjet printer. I suspect that the ink used in my printer is not compatible with the paper because I get a better image when using standard Photo paper. 

My question to the forum is can anyone shed some light on whether I can use a different ink in my current printer that will work?

Any advice welcomed. 

 

1 REPLY 1

‎01-29-2017 02:55 PM

HP Recommended

Hi,

 

No diffrent inks for your printer. I can't see HP Vivid Photo Paper on the list:

 

       papers.png

 

Can you see it in yours ? If yes, you have to select it. Using wrong paper selection can have different result. If no, I think printer won't support this type of papers.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.