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‎05-22-2017 12:21 PM - last edited on ‎05-22-2017 01:11 PM by Retired

HP Recommended

Black ink was out, changed the cartridge, then keep getting message "one or more cartidges appear to be missing or damaged"  Have a deadline today, drove 40 miles to get a magenta cartridge, put it in and shook the old one...plenty of ink and still does not recognize the new cartridge!

1 REPLY 1

‎05-22-2017 04:44 PM

HP Recommended

Try the HP web site here.

 

https://support.hp.com/gb-en/product/hp-business-inkjet-1100-printer-series/306730/document/c0000524...

 

Let us know.

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