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- HP installer stopped working in windows 10

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08-16-2016 02:01 AM
I have tried installing our new M127fw printer on windows 10 (64 bit), but every time I get the error message:
"HP installer has stopped working"
The installer continues to load (for a very long time) and initializes, but as soon as I press the next button I get another error message:
"Fatal error something something has occured" and the program shuts down.
On this machine I used to have a M127fn installed but I have uninstalled every item associated with this printer using MicrosoftProgram_Install_and_Uninstall.meta.diagcab
Everything hp related has been uninstalled to provide a fresh start for this new printer.
I have colleagues with win 8.1, 7 etc and they can install just fine.
I need a solution to this as soon as possible.
08-16-2016 02:09 AM
Here is the error in the logfile: hpbcsiInstaller.log
15:43:04.1781 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Starting execution of CSI Installer...
16/8/2016 15:43:04
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
15:43:05.1659 Information InstallerParams.Initialize(): Entering InstallerParams Initialize( True ). m_isInitialized = False
15:43:05.1659 Information InstallerParams.ParseCommandLine(): CommandLine:
15:43:05.1659 Verbose InstallerParams.Initialize(): Using Default InstallerParamsConfigFilePath
15:43:05.1659 Verbose InstallerParams.ProcessXMLParamsFile(): Using XML Param File: 'InstallerParams.xml'
15:43:05.3057 Information InstallerParams.LogParameters(): UI:GUI
15:43:05.3057 Information InstallerParams.LogParameters(): DriverOnly:False
15:43:05.3057 Information InstallerParams.LogParameters(): NetworkLogger:ReleaseLogging
15:43:05.3057 Information InstallerParams.LogParameters(): AcceptEULA:False
15:43:05.3057 Information InstallerParams.Initialize(): Exiting InstallerParams Initialize( True ). m_isInitialized = True
15:43:05.5013 Information InstallerConfig..ctor(): Using Default Installer Config file: "InstallerConfig.xml".
15:43:05.6024 Information InstallerConfig.PopulateProductInfo(): Title: HP LaserJet Pro MFP M127-M128
15:43:05.6024 Information InstallerConfig.PopulateProductInfo(): InstanceBuildName: St_W_FWP_Fusion15_0_Release15246_1255
15:43:05.6024 Information InstallerConfig.PopulateProductInfo(): InstanceVersion: 15.0.15246.1255
15:43:05.6024 Information InstallerConfig.PopulateProductInfo(): InstanceDateCode: 20150903
15:43:05.7600 Information ConditionChecker.FindInstallDiskDrive(): Using drive C: for disk calculations.
15:43:05.7600 Information ConditionChecker.get_DiskSpace(): Value returned from Kernel32: 42641166336
15:43:05.8502 Information InstallerConfig.PopulateProductInfo(): CoInstallerFinishEventName: hpcm127128
15:43:05.8502 Information InstallerConfig.PopulateProductInfo(): XpUsbDeviceIdRegex:
15:43:05.8502 Information InstallerConfig.PopulateProductInfo(): Setting XpUsbDeviceIdRegex to USBPRINT.*HEWLETT.*PACKARD
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fn / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M127fp / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M127fw / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M127fn / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M127fs / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fw / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fp / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M127fx / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fr / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fy / VID_03F0&PID_322a
15:43:05.8512 Information InstallerConfig.PopulateProductInfo(): DeviceModelName / UsbID: HP LaserJet Pro MFP M128fz / VID_03F0&PID_322a
15:43:05.8512 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.8512 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.9458 Warning StringLookup.GetString(): Key not found in either localization file: strFaxSetupWizardDescr
15:43:05.9458 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.9458 Information InstallerConfig.PopulateInstallationInfo(): Using EULA Filename: C:\HP_LaserJet_Pro_MFP_M127-M128\InstallerContent\EULA\EULA_enww.rtf
15:43:05.9458 Information InstallerConfig.PopulateInstallationInfo(): Using FiViSpiInfo Filename: C:\HP_LaserJet_Pro_MFP_M127-M128\InstallerContent\Privacy\fivispyinfo_en.rtf
15:43:05.9458 Information InstallerConfig.PopulateInstallationInfo(): Using Internet Info Filename: C:\HP_LaserJet_Pro_MFP_M127-M128\InstallerContent\InternetInfo\InternetInfo_enww.rtf
15:43:05.9458 Information InstallerConfig.PopulateInstallationInfo(): Using PrepareToInstallContent Filename: C:\HP_LaserJet_Pro_MFP_M127-M128\InstallerContent\EnvironmentalInfo\EnvironmentalInfo_enww.rtf
15:43:05.9458 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.9458 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.9458 Information InstallerConfig.GetDefaultInstallReportUploaderItem(): Default launchItem created for InstallReportAnalytics
15:43:05.9458 Information InstallerConfig.GetDefaultPonyExpressItem(): Default launchItem created for C:\Program Files (x86)\HP\HPLJUT\
15:43:05.9458 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): Navigation Page: Documentation
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): }}} Readme: File: C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\ReadMe\LJM127-M128_install-notes_enww.htm
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): }}} Help and Learn Center: Command: Help.exe, CommandPath = C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\program files\HP\HP LaserJet Pro MFP M127-M128\Help_Learn
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): }}} Warranty and Legal Guide: File: C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\Warranty_Legal\LJM127-M128_warranty-legal_enww.chm
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): Navigation Page: Web Support
15:43:05.9458 Information InstallerConfig.PopulateNavPageItems(): }}} Product Support: URL: http://www.hp.com/support/
15:43:05.9628 Information InstallerConfig.PopulateConnectionItems(): Connection supported: USBConnection
15:43:05.9628 Information InstallerConfig.PopulateConnectionItems(): Connection supported: WiredNetworkConnection
15:43:05.9628 Information InstallerConfig.PopulateConnectionItems(): Connection supported: WirelessNetworkConnection
15:43:05.9628 Information InstallerConfig.PopulatePDUEngineItems(): PDU Engine supported: Software Install PDU Engine
15:43:05.9628 Information InstallerConfig.PopulatePDUEngineItems(): PDU Engine supported: Driver PDU Engine
15:43:05.9628 Information InstallerConfig.PopulatePDUItems(): PDU supported: PostInstallManager
15:43:05.9628 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Update
15:43:05.9628 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Fax Software
15:43:06.1519 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127 Fax driver
15:43:06.3330 Information InstallerConfig.PopulatePDUItems(): PDU supported: PreloadCSI
15:43:06.7834 Information InstallerConfig.PopulatePDUItems(): Conditional PDUItem HP TCPIP Port Monitor 32 bit not included in InstallerConfig.
15:43:06.8712 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP TCPIP Port Monitor 64 bit
15:43:06.8712 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP UIO 32 bit
15:43:06.9603 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP UIO 64 bit
15:43:06.9603 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 Service
15:43:06.9603 Information InstallerConfig.PopulatePDUItems(): PDU supported: LEDM
15:43:07.1016 Information InstallerConfig.GetInstallDriverInfFileName(): Conditional File HP.XMLSchemaObjects.CSI.cfgInfFileName not evaluated as driver file.
15:43:07.1885 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName:
15:43:07.1885 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:07.2805 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio70l.inf not included in InstallConfig
15:43:07.3681 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio70l.inf added to list.
15:43:07.3681 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:07.4557 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio70l.inf not included in InstallConfig
15:43:07.5413 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio70l.inf
15:43:07.5413 Information InstallerConfig.PopulatePDUItems(): PDU supported: Reconfigure your HP Wireless Device
15:43:07.8947 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP FW Update EDO3
15:43:07.8947 Information InstallerConfig.PopulatePDUItems(): PDU supported: FaxIO
15:43:07.9842 Information InstallerConfig.GetInstallDriverInfFileName(): Conditional File HP.XMLSchemaObjects.CSI.cfgInfFileName not evaluated as driver file.
15:43:08.0723 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName:
15:43:08.0723 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:08.1619 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio100f.inf not included in InstallConfig
15:43:08.2484 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio100f.inf added to list.
15:43:08.2484 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:08.3350 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio100f.inf not included in InstallConfig
15:43:08.4221 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio100f.inf
15:43:08.5112 Information InstallerConfig.PopulatePDUItems(): PDU supported: RestartScan_Stop
15:43:08.5112 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 Scan Driver
15:43:08.8764 Information InstallerConfig.GetPopulatedInstallablePDUElements(): ScanDriverModelName: HP LJ M127128 Scan Drv
15:43:08.8764 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName: ..\\hppasc_lj127128.inf
15:43:08.8764 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:08.8764 Information InstallerConfig.GetPopulatedStringList(): ..\\hppasc_lj127128.inf added to list.
15:43:08.8764 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:08.8764 Information InstallerConfig.GetPopulatedStringList(): ..\\hppasc_lj127128.inf added to list.
15:43:08.8764 Information InstallerConfig.PopulatePDUItems(): PDU supported: Scan Driver Preload
15:43:09.5814 Information InstallerConfig.PopulatePDUItems(): PDU supported: RestartScan_Start
15:43:09.5814 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Scan
15:43:09.7596 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Printer Status and Alerts
15:43:09.7596 Information InstallerConfig.PopulatePDUItems(): PDU supported: Fax Setup Wizard
15:43:09.7596 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Device Toolbox
15:43:09.7596 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Product Improvement Study
15:43:09.8471 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Device Experience
15:43:09.9322 Information InstallerConfig.PopulatePDUItems(): PDU supported: Help and Learn Center
15:43:09.9322 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:10.2770 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:10.3620 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName: ..\\hpcm127128.inf
15:43:10.3620 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:10.4506 Information InstallerConfig.GetPopulatedStringList(): ..\\hpcm127128.inf added to list.
15:43:10.5382 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpcm127128.inf not included in InstallConfig
15:43:10.5382 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio70l.inf added to list.
15:43:10.5382 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:10.6283 Information InstallerConfig.GetPopulatedStringList(): ..\\hpcm127128.inf added to list.
15:43:10.7179 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpcm127128.inf not included in InstallConfig
15:43:10.7179 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio70l.inf
15:43:10.7179 Information InstallerConfig.PopulatePDUItems(): PDU supported: Set as default printer
15:43:10.7179 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:10.7179 Information InstallerConfig.PopulatePDUItems(): PDU supported: Print a test page
15:43:10.7179 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:10.7179 Information ApplicationLaunch.Start(): -------- Installer Entry --------
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~CSI Installer Application Start
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Date and Time 16/8/2016 15:43:10
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Assembly Version 6.0.0.9362
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Assembly Compiled to X86
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~JIT tracking True
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Assembly Pointer Size 32bit
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~CLR Version 2.0.50727.8689
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Thread Current Culture en-MY, English (Malaysia)
15:43:10.7179 Information ApplicationLaunch.LogSystemInfo(): ~~~Machine Name ALIACERLAPTOP
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~Processor Architecture x86 WOW64
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~User Name Andreas Linder
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~User Identity Name ALIACERLAPTOP\Andreas Linder
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~User Authentication CloudAP
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~User Roles Administrator User
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~Current Directory C:\HP_LaserJet_Pro_MFP_M127-M128\Installer
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS VersionString Microsoft Windows NT 6.2.9200.0
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Version.Major 6
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Version.MajorRevision 0
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Version.Minor 2
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Version.MinorRevision 0
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Version.Revision 0
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Service Pack
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Platform Win32NT
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Architecture X64
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~OS Up-time (mSec) TickCount 335702859
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~Physical Memory reported 17099415552
15:43:10.7264 Information ApplicationLaunch.LogSystemInfo(): ~~~Hard disk bytes available 42641154048
15:43:10.7264 Information InstallerParams.Initialize(): Entering InstallerParams Initialize( True ). m_isInitialized = True
15:43:10.7584 Information PrintUIAPIMarshaller..ctor(): Constructor called.
15:43:10.7584 Information PrintUIDLLCommand..ctor(): Constructor called.
15:43:10.7584 Information DriverPDUEngine..ctor(): Constructor called.
15:43:10.7584 Information ConnectionManager..ctor(): Entry.
15:43:10.7734 Information NetworkConnectEngine..ctor(): Constructor called
15:43:10.7734 Information USBConnectEngine..ctor(): Constructor called.
15:43:10.7734 Information DataModelAccessorProvider..ctor(): Entry.
15:43:10.7734 Information WirelessConnectEngine..ctor(): Constructor called.
15:43:10.7734 Information DataModelAccessorProvider.ResolveWirelessDataAccessor(): Entering ResolveWirelessDataAccessor.
15:43:10.7734 Information WirelessDataModelAccessor..ctor(): Entry.
15:43:10.7734 Information DataModelAccessorProvider.ResolveWirelessDataAccessor(): Exiting ResolveWirelessDataAccessor.
15:43:10.7894 Information InstallManager..ctor(): InstallManager started up in C:\HP_LaserJet_Pro_MFP_M127-M128\Installer
15:43:10.8482 Verbose ProductionGUI.Start(): Starting up.
15:43:10.9438 Verbose App..ctor(): Current UI Culture: en-MY
15:43:10.9738 Information InstallManager.Initialize(): ))) Entry.
15:43:10.9738 Information InstallManager.SetFreeSpaceReference(): Using drive C: for disk calculations.
15:43:10.9838 Information PDUManager.Initialize(): Entry.
15:43:10.9838 Information PDUEngine.ActivatePDUsForThisEngine(): Success initializing: Software Install PDU Engine
15:43:10.9918 Information PDUManager.UpdateNumSteps(): Num Steps updated. m_numStepsPrepareToInstall = 22
15:43:10.9918 Information PDUEngine.ActivatePDUsForThisEngine(): Success initializing: Driver PDU Engine
15:43:10.9918 Information PDUManager.UpdateNumSteps(): Num Steps updated. m_numStepsPrepareToInstall = 31
15:43:10.9918 Information PDUManager.Initialize(): returning FinishedSuccess
15:43:10.9918 Information ConnectionManager.Initialize(): Entry.
15:43:10.9918 Information ConnectionManager.Initialize(): returning FinishedSuccess
15:43:10.9918 Information InstallManager.IsNetworkConnectionSpecified(): Returning: True
15:43:10.9918 Information NetworkConnectEngine.SdiSdkStartup(): SdiSdkStartup called.
15:43:11.0449 Information NetworkConnectEngine.SdiSdkStartup(): SDI SDK startup succeeded.
15:43:11.0449 Information NetworkConnectEngine.SdiSdkSetLoggingLevel(): SdiSdkSetLoggingLevel called.
15:43:11.0449 Information NetworkConnectEngine.SdiSdkSetLoggingLevel(): SDI SDK setLoggingLevel succeeded.
15:43:11.0449 Information InstallManager.Initialize(): At least one of the 'Managers' returned 'Success' on initialize
15:43:11.0449 Information InstallerEvent.CreateEvent(): InstallerEvent.CreateEvent ENTER
15:43:11.0449 Information InstallerEvent.CreateEvent(): Creating Installer Event = Global\hpbcsiInstallerSMEvent
15:43:11.0449 Information InstallerEvent.CreateEvent(): InstallerEvent.CreateEvent EXIT return event name
15:43:11.0449 Information ServiceMarshallerProcessManager.StartService(): Starting Service with EventName: Global\hpbcsiInstallerSMEvent
15:43:11.0704 Information DIFxServiceClient.StartServiceMarshaller(): Started ServiceMarshaller
15:43:11.0704 Information DIFxServiceClient.StartServiceMarshaller(): Creating the channel for the first time. This will be done on a seperate worker thread.
15:43:11.0704 Information UserErrors.ClearErrors(): Clearing User Errors.
15:43:11.0704 Information InstallManager.Initialize(): Recovery Shortcut name = HP_3b050369-8d19-413d-9dec-84ff278472eb.lnk
15:43:11.0704 Information InstallManager.DetermineConnectionConfiguration(): Connection list contains at least one connection. HasConnections = true.
15:43:11.0704 Information DIFxServiceClient.CreateChannel(): Entering CreatingChannel()
15:43:11.0704 Information ConnectionState.SetState(): CurrentState: (Zero) - SetState: NotInitialized
15:43:11.0704 Information InstallManager.Initialize(): InstallationId = FDEB706E-23B5-45F9-88FB-C1D77411B609
15:43:11.0704 Information InstallManager.Initialize(): Flag IsHWFirst = False
15:43:11.0704 Information InstallManager.Initialize(): Flag IsReLaunch = True
15:43:11.0704 Information InstallManager.Initialize(): ))) Returning: FinishedSuccess
15:43:11.0704 Verbose CSIViewModel.InitializeInstallManager(): ShowConnectionFlow = True
15:43:11.0704 Verbose CSIViewModel.InitializeInstallManager(): ShowUSBOnlyFlow = False
15:43:11.0704 Information InstallManager.get_IsForcedUninstall(): Entry.
15:43:11.0704 Warning InstallManager.get_IsForcedUninstall(): Checking DoesShortCutExist().
15:43:11.0704 Information InstallManager.DoesRecoveryShortCutExist(): Checking folderPath = C:\Users\Andreas Linder\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup for Recovery shortcut name: = HP_3b050369-8d19-413d-9dec-84ff278472eb.lnk
15:43:11.0704 Information InstallManager.get_IsForcedUninstall(): Returning: false.
15:43:11.0704 Verbose CSIViewModel.SetupReLaunch(): Setting up ReLaunch Page.
15:43:11.0859 Verbose CSIViewModel.AddPage(): Adding page to dictionary: ReLaunchPage
15:43:11.0859 Verbose CSIViewModel.AddPage(): Adding page to dictionary: ExitPage
15:43:11.0859 Verbose CSIViewModel.AddPage(): Adding page to dictionary: ExitCancelPage
15:43:11.0859 Verbose CSIViewModel.AddPage(): Adding page to dictionary: NavigationPage
15:43:11.0859 Verbose CSIViewModel.PagePropertyChangedHandler(): >>>>>>> Property Raised - IsCurrentPage
15:43:11.0859 Verbose CSIViewModel.PagePropertyChangedHandler(): >>>>>>> Property Raised - OnPageLoad
15:43:11.0859 Verbose CSIPageViewModelBase.OnPageLoad(): ]]] Entered Page: ReLaunchPage
15:43:11.2350 Information DIFxServiceClient.CreateChannel(): Creating Channel
15:43:11.3271 Information CSIViewModel.ChangeLanguage(): ChangeLanguage ENTER
15:43:11.3271 Information CSIViewModel.ChangeLanguage(): ChangeLanguage Setting CurrentLocale
15:43:11.3271 Information InstallerConfig.UpdateLocStrings(): Refreshing Localized Strings. Requires re-initializing some members of this class.
15:43:11.3271 Warning InstallerConfig.ConstructLaunchItemFileName(): No default file name specified. Launch item file name could not be constructed.
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): Navigation Page: Documentation
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): }}} Readme: File: C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\ReadMe\LJM127-M128_install-notes_enww.htm
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): }}} Help and Learn Center: Command: Help.exe, CommandPath = C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\program files\HP\HP LaserJet Pro MFP M127-M128\Help_Learn
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): }}} Warranty and Legal Guide: File: C:\HP_LaserJet_Pro_MFP_M127-M128\Documents\Warranty_Legal\LJM127-M128_warranty-legal_enww.chm
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): Navigation Page: Web Support
15:43:11.3271 Information InstallerConfig.PopulateNavPageItems(): }}} Product Support: URL: http://www.hp.com/support/
15:43:11.3271 Information InstallerConfig.PopulatePDUItems(): PDU supported: PostInstallManager
15:43:11.3271 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Update
15:43:11.3271 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Fax Software
15:43:11.4509 Information DIFxServiceClient.CreateChannel(): Done Creating Channel
15:43:11.5385 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127 Fax driver
15:43:11.7476 Information InstallerConfig.PopulatePDUItems(): PDU supported: PreloadCSI
15:43:12.2416 Information InstallerConfig.PopulatePDUItems(): Conditional PDUItem HP TCPIP Port Monitor 32 bit not included in InstallerConfig.
15:43:12.3414 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP TCPIP Port Monitor 64 bit
15:43:12.3414 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP UIO 32 bit
15:43:12.4405 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP UIO 64 bit
15:43:12.4405 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 Service
15:43:12.4405 Information InstallerConfig.PopulatePDUItems(): PDU supported: LEDM
15:43:12.5401 Information InstallerConfig.GetInstallDriverInfFileName(): Conditional File HP.XMLSchemaObjects.CSI.cfgInfFileName not evaluated as driver file.
15:43:12.6386 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName:
15:43:12.6386 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:12.7407 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio70l.inf not included in InstallConfig
15:43:12.8375 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio70l.inf added to list.
15:43:12.8375 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:12.9351 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio70l.inf not included in InstallConfig
15:43:13.0315 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio70l.inf
15:43:13.0315 Information InstallerConfig.PopulatePDUItems(): PDU supported: Reconfigure your HP Wireless Device
15:43:13.4280 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP FW Update EDO3
15:43:13.4280 Information InstallerConfig.PopulatePDUItems(): PDU supported: FaxIO
15:43:13.5323 Information InstallerConfig.GetInstallDriverInfFileName(): Conditional File HP.XMLSchemaObjects.CSI.cfgInfFileName not evaluated as driver file.
15:43:13.6289 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName:
15:43:13.6289 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:13.7260 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio100f.inf not included in InstallConfig
15:43:13.8229 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio100f.inf added to list.
15:43:13.8229 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:13.9230 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpbuio100f.inf not included in InstallConfig
15:43:14.0197 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio100f.inf
15:43:14.1152 Information InstallerConfig.PopulatePDUItems(): PDU supported: RestartScan_Stop
15:43:14.1152 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 Scan Driver
15:43:14.5143 Information InstallerConfig.GetPopulatedInstallablePDUElements(): ScanDriverModelName: HP LJ M127128 Scan Drv
15:43:14.5143 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName: ..\\hppasc_lj127128.inf
15:43:14.5143 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:14.5143 Information InstallerConfig.GetPopulatedStringList(): ..\\hppasc_lj127128.inf added to list.
15:43:14.5143 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:14.5143 Information InstallerConfig.GetPopulatedStringList(): ..\\hppasc_lj127128.inf added to list.
15:43:14.5143 Information InstallerConfig.PopulatePDUItems(): PDU supported: Scan Driver Preload
15:43:15.3124 Information InstallerConfig.PopulatePDUItems(): PDU supported: RestartScan_Start
15:43:15.3124 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Scan
15:43:15.5074 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Printer Status and Alerts
15:43:15.5074 Information InstallerConfig.PopulatePDUItems(): PDU supported: Fax Setup Wizard
15:43:15.5074 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Device Toolbox
15:43:15.5074 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Product Improvement Study
15:43:15.6075 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP Device Experience
15:43:15.7075 Information InstallerConfig.PopulatePDUItems(): PDU supported: Help and Learn Center
15:43:15.7075 Information InstallerConfig.PopulatePDUItems(): PDU supported: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:16.0997 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:16.1988 Information InstallerConfig.GetInstallDriverInfFileName(): DriverInfFileName: ..\\hpcm127128.inf
15:43:16.1988 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PreloadDriverInfFileNames:
15:43:16.2989 Information InstallerConfig.GetPopulatedStringList(): ..\\hpcm127128.inf added to list.
15:43:16.3973 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpcm127128.inf not included in InstallConfig
15:43:16.3973 Information InstallerConfig.GetPopulatedStringList(): ..\\hpbuio70l.inf added to list.
15:43:16.3973 Information InstallerConfig.GetPopulatedInstallablePDUElements(): UninstallDriverInfFileNames:
15:43:16.4949 Information InstallerConfig.GetPopulatedStringList(): ..\\hpcm127128.inf added to list.
15:43:16.5930 Information InstallerConfig.GetPopulatedStringList(): Conditional File ..\\hpcm127128.inf not included in InstallConfig
15:43:16.5930 Information InstallerConfig.GetPopulatedStringList(): LeaveInDriverStore true, so skipping ..\\hpbuio70l.inf
15:43:16.5930 Information InstallerConfig.PopulatePDUItems(): PDU supported: Set as default printer
15:43:16.5930 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:16.5930 Information InstallerConfig.PopulatePDUItems(): PDU supported: Print a test page
15:43:16.5930 Information InstallerConfig.GetPopulatedInstallablePDUElements(): PrintDriverModelName: HP LaserJet Pro MFP M127-M128 PCLmS
15:43:16.5930 Information CSIViewModel.ChangeLanguage(): ChangeLanguage EXIT
15:43:16.9424 !ERROR! UnhandledExceptionHandler.HandleException(): *** Unhandled Exception Logging Start ***
15:43:16.9424 !ERROR! UnhandledExceptionHandler.HandleException(): The type initializer for 'System.Windows.Media.FontFamily' threw an exception.
15:43:16.9424 Exception
!!!!!!!!!!!!!!!!!!!
System.TypeInitializationException The type initializer for 'System.Windows.Media.FontFamily' threw an exception. Void .ctor(System.Windows.Media.FontFamily, System.Windows.FontStyle, System.Windows.FontWeight, System.Windows.FontStretch) at System.Windows.Media.Typeface..ctor(FontFamily fontFamily, FontStyle style, FontWeight weight, FontStretch stretch)
at MS.Internal.Text.DynamicPropertyReader.GetTypeface(DependencyObject element)
at MS.Internal.Text.TextProperties.InitCommon(DependencyObject target)
at MS.Internal.Text.TextProperties..ctor(FrameworkElement target, Boolean isTypographyDefaultValue)
at System.Windows.Controls.TextBlock.GetLineProperties()
at System.Windows.Controls.TextBlock.EnsureTextBlockCache()
at System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Border.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Control.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.DockPanel.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
at System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV)
at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Decorator.MeasureOverride(Size constraint)
at System.Windows.Documents.AdornerDecorator.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Border.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Window.MeasureOverrideHelper(Size constraint)
at System.Windows.Window.MeasureOverride(Size availableSize)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Interop.HwndSource.SetLayoutSize()
at System.Windows.Interop.HwndSource.set_RootVisualInternal(Visual value)
at System.Windows.Interop.HwndSource.set_RootVisual(Visual value)
at System.Windows.Window.SetRootVisual()
at System.Windows.Window.SetupInitialState(Double requestedTop, Double requestedLeft, Double requestedWidth, Double requestedHeight)
at System.Windows.Window.CreateSourceWindowImpl()
at System.Windows.Window.SafeCreateWindow()
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at System.Windows.Application.<RunInternal>b__8(Object obj)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at HP.UserInterface.CSI.App..ctor(ILogger logger, IInstallManager installManager, IInstallerParams installerParams, IProcessStart processStart)
at HP.UserInterface.CSI.ProductionGUI.Start()
at HP.App.CSI.ApplicationLaunch.Start()
at HP.App.CSI.AppStartImpl.Start(DIContainer container)
at HP.App.CSI.AppStart.Main(String[] args)
ArgumentOutOfRangeException Not a valid Win32 FileTime.
Parameter name: fileTime System.DateTime FromFileTimeUtc(Int64) at System.DateTime.FromFileTimeUtc(Int64 fileTime)
at System.IO.File.GetLastWriteTimeUtc(String path)
at System.IO.Directory.GetLastWriteTimeUtc(String path)
at MS.Internal.FontCache.FontSource.GetLastWriteTimeUtc()
at MS.Internal.FontCache.FamilyCollection.AddPhysicalFamilyToList(FontSource fontSource, List`1 familyList, SortedDictionary`2 familyNameList, SortedList`2 frequentStrings)
at MS.Internal.FontCache.FamilyCollection.BuildFamilyList(List`1& familyList, SortedDictionary`2& familyNameList, SortedList`2& frequentStrings)
at MS.Internal.FontCache.FamilyCollection.MS.Internal.FontCache.IFontCacheElement.AddToCache(CheckedPointer newPointer, ElementCacher cacher)
at MS.Internal.FontCache.HashTable.Lookup(IFontCacheElement e, Boolean add)
at MS.Internal.FontCache.CacheManager.Lookup(IFontCacheElement e)
at System.Windows.Media.FontFamily.PreCreateDefaultFamilyCollection()
at System.Windows.Media.FontFamily..cctor()
UnhandledExceptionHandler.OnUnhandledException => UnhandledExceptionHandler.HandleException => NLogLogger.HP.CommonTools.CSI.ILogger.LogError
!!!!!!!!!!!!!!!!!!!
15:43:16.9837 !ERROR! UnhandledExceptionHandler.HandleException(): *** Unhandled Exception Logging End ***
