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‎04-10-2016 06:38 PM

HP Recommended

This printer is linked to a network but cannot enable scan to computer permanently. Please advise how to change that?

1 REPLY 1

‎04-11-2016 07:54 AM

HP Recommended

Hi,

Thanks for using the HP forum.

Can you download and install the FULL feature printer software from HP for your operating system:

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8630-e-all-in-one-printer-series/53...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

How to Scan to Computer


In order to scan from Printer to Computer, you would need to install the Full feature Printer software first.
Once you have installed the software,

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a "Manage Scan to Computer", click on that.
3. Make sure that you "Enable" the Scan to Computer. Also make sure the tab "Automatically start Scan to Computer when i log on to Windows" is check if you want to have this feature permanent. (an example is shown below)

 

scan to pc1.jpg

 

scan to pc2.jpg

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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