-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- HP printer flips to landscape and prints on half of the page

Create an account on the HP Community to personalize your profile and ask a question

10-24-2015 02:13 PM
My HP Officejet J6413 is flipping the page to landscape and prints my one-page document on half of the page.
In the application's preview (both Adobe Reader and Word 2013) my portrait page looks perfect. However, on the HP Preview (and when actually printing), what you see is:
1. The page is layed out in Landscape mode
2. The text is decreased in size to fit HALF of the page, as if it is a small book where the next page needs to be placed right next to it (but it is blank).
I've gone over all setup and properties parameters, all looks fine, no special tricks for multiple pages, double printing and such...
How can I solve this and print regular Portrait pages?
Thanks!
10-24-2015 04:22 PM
I can offer the following:
Perhaps Printing Preferences and Print Preview are in conflict.
You can check / adjust the Printing Preferences from within the Print Preview window.
Also, you can select Auto or Landscape or Portrait from Print Preview.
Manage Print Output with Print Preview
- Print Preview – Accessing the Printing Preferences
- Duplex Page Printing Challenges (Adobe Reader) >> Ignore the "duplex selection" bits
If you have not already done so, you might consider updating your Adobe Reader:
- Adobe Reader DC
---------------------------------------------------------------------------
When you see a Post that helps you,
Inspires you, provides fresh insight,
Or teaches you something new,
Click the "Thumbs Up" on that Post.
Click my Answer Accept as Solution to help others find Answers.
10-25-2015 01:42 AM
Thank you, Dragon-Fur.
I did find the settings in Adobe Reader now, for printing 2 pages per sheet, and booklet, and disabled. This fixed the Adobe printing.
As for Word 2013, in "Printer Properties", "Features" tab, there's also the "Pages per sheet" control, and I try to set it to "1 pages per sheet" (instead of 2 pages per sheet currently selected). However, as I click "OK" and the setting is supposedly saved, it is not. If I re-open the "Printer Properties" it is reverted back to "2 pages per sheet". Why? How can I change this permanently?
Thanks!
10-25-2015 11:42 AM
You can try setting the defaults the way you like in Print Preview > Page Setup.
Once set, click to save the (new) settings as Default.
Reference:
Manage Print Output with Print Preview
See Section titled:
Print Settings that do not “stick”
When you see a Post that helps you,
Inspires you, provides fresh insight,
Or teaches you something new,
Click the "Thumbs Up" on that Post.
Click my Answer Accept as Solution to help others find Answers.
10-25-2015 02:17 PM - edited 10-25-2015 02:17 PM
Thanks, Dragon-Fur.
Only the "Page Setup" has an option to save as default.
The setting I need to change is in "Printer PRoperties" - no option to save as default. It just keeps changing back forcefully to 2 pages per sheet...
I'm using Word 2013.
