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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- HP scanner not working after installing Windows 11

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04-27-2022 03:37 AM
Have you tried the previous suggestion to download and use Microsoft/Windows SCAN from the App store, and then each time you want to use it go to
Services
Scroll to Windows Image Acquisition Services. Highlight, and click on RESTART.
Then use the SCAN app.
It's a bit awkward, but works for me.
06-07-2022 09:39 AM - edited 06-07-2022 09:58 AM
This workaround WORKS! I have HP 5810 and Windows 11 can't detect its scanner. After I do this workaround it works, until it don't, and just repeat the steps.
Thank you for the info!
EDIT: I found further workaround on this, at least for me as I only plug the printer/scanner when I needed it.
In the Services app, go to Windows Image Acquisition service and set to manual. What happen is the service will not start at system boot, but when I plugged in my scanner the WIA service starts automatically and Windows 11 recognize the scanner immediately. This way it won't interrupt my workflow with opening the service app every time I want to scan.
Hope this helps.
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