HP3630 stops halfway through printing page

[Pianist2]

My HP DeskJet 3630 has always printed normally but now it frequently stops halfway through printing a page and doesn't resume. There are no error messages. Any ideas what I can do to solve the problem?

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[Raj1788 · Accepted solution]

@Pianist2

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Is copy working fine?

Are you facing this while printing from all the application or one particular application?

Are you facing this issue after an update?

Update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c029...

Restart the printer and try to print.

If the issue persists.

I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-deskjet-3630-all-in-one-printer-series... to download and install the printer drivers.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Pianist2]

Thanks, I had already downloaded updates from the website, but I hadn't switched off and restarted the printer. However, now that I have done this the problem seems to be solved.

[Raj1788]

@Pianist2

thanks for the reply,

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

Take care now and do have a great week ahead.

:)Cheers:)