HPSUPD-Win32Exe.exe application error

[mtpinky007]

I own an officejet pro 8025.  I've recently started receiving this error:

hpsupd-win23exe.exe application error

To be a little more specific the error message states that:

hpsupd-win23exe.exe application error the exception unknown software exception (0xe0434352) occurred in the application at location 0x00004ffa6efff06bc

This occures several times a day.  I've tried fixing this error myself by reinstalling the printer drivers, but the error always comes back.  Has anyone else in the HP community dealt with this problem and found a solution?  Any and all input will be greatly appreciated.

Here's the entire logged entry from the system event viewer:

Faulting application name: HPSUPD-Win32Exe.exe, version: 1.0.0.18, time stamp: 0xe8ad1fd7
Faulting module name: KERNELBASE.dll, version: 10.0.22621.963, time stamp: 0x766ca8ae
Exception code: 0xe0434352
Fault offset: 0x00000000000906bc
Faulting process id: 0x0x1684
Faulting application start time: 0x0x1D922AF52EA774C
Faulting application path: C:\Program Files\HPPrintScanDoctor\HPSUPD-Win32Exe.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2844fadc-a9ca-44e2-a876-c5e0f8c77977
Faulting package full name:
Faulting package-relative application ID:

[sandytechy20]

@mtpinky007

Welcome to the HP support community.

I understand that you are getting an application error, I am glad to assist you.

This seems to be a driver issue, did you uninstall the previous driver from the root level before installing the new driver?

If not, follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download the HP Smart app

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.