HPScanjet 5590 Scanner makes noise and doesn't scan the actual document, gives plain page with lines

[MirIrfan]

HP Scanjet 5590 digital Flatbed Scanner

1. Scanner is saving the doc on system. But the scanned image is sometimes plain white or sometimes with lines across white plain image. 

2. Same thing with flatbed, and ADF. 

3. But in flatbed, it makes noises and when the head moves left side and gets stuck. After that, the scanner hangs and unable to get turned off from the scanner button. Have to plug off. 

[john_domnic]

Hi ,

I understand you have scan quality issue . Please follow the link pasted below.

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=377689&docLocale=en_US&docId=emr_na-c037...

hope this helps.

Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"

 Thanks and Regards,

John_domnic.