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HP Recommended
hp 4630
Microsoft Windows 10 (64-bit)

The 61 black ink cartrige wont load and tells me my cartrige is not compatible for this machine and therefore wont print. Ive tryed 3 new HP 61 black cartriges and there all the same.

1 REPLY 1
HP Recommended

@07papa

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 4630 printer. I understand that you are getting incompatible ink cartridge error message and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Remove, inspect, and then reseat the cartridges.
  • Clean the electrical contacts.
  • Remove and reinsert the cartridges again.
  • Reset the printer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

Sandytechy20
I am an HP Employee

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