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- Help me disable my Direct wireless on my printer.

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05-29-2017 05:26 PM
I have some photos on my e-mail and I want to print them. I set up my own printer and I am a novice at this. It has been working fine for what I need but printing photos from my e-mail is not working.
Someone looked at my computer and said I have direct wireless on my printer and therefore the browser which for me is Explorer 8 can not talk to the printer. I have wi-fi on my computer
I also have a photo on my Tracfone which I would like to print. I have Wi-fi on my phone and when trying to connect it to my e-mail it tells me the e-mail is disabled which means that direct wireless is stopping it from sending the photo to my computers e-mail.
05-30-2017 02:58 PM
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP ENVY 5660 e-All-in-One Printer and would like to disable the wireless direct feature on it. I read that due to this the printer does not connect to the wifi.Not worry, I'll do my best to help you.
I suggest you to perform the following steps to disable the wireless direct on your HP printer:
In the wireless settings menu, there should be an option to disable the wireless direct. Please find the detailed user guide in this link.
I hope this helps. Let me know. Good luck! 🙂
