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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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There are an increasing number of posts in this forum and elsewhere in the internet with the steps to do a resets on different printers.  The reset itself will sometimes fix problems, so the reset is not the issue. 

 

Some resets require you to enter button combinations to open special menus on your printer that you were never meant to access.  These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results.  One wrong button push and you no could no longer have a printer, but instead a pricey paper weight.  To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically.  These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!

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Hi roblov1, 

 

Connect the printer to your computer USB, and then try updating the firmware from the link below. Let me know what you find out?

 

HP LaserJet Firmware Update Utility

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Hi Pcwizard,

 

I'm having the same password issue please help! HP 1536 dnf MFP.

 

Thanks

HP Recommended

Hi KILLJOY, 

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

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HP Recommended

Thanks pcwizard, it helped fixed the problem.

HP Recommended

HI KILLJOY,

 

Thank you for the update. I am glad to hear the issue has been resolved. Have a wonderful day.

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HP Recommended

Same problem with HP 1536dnf MFP. Please help. 

HP Recommended

Hi Branko123, 

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

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Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Thank you, problem solved.

HP Recommended

Hi,

i have the same Problem with our Printer. Can you also send me a solution please?

 

 

Thank you,

Gennadii

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