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- Horizontal line across random pages printed by LaserJet P110...

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10-05-2014 08:28 PM
Every once in a while, I'm seeing my P1102w print pages with a small horizontal streak. This only occurs on one page (not the one right before or right after it). I looked in the manual and didn't see this in the troubleshooting section.
I would doubt that this is low toner, as it has printed less than 1000 pages on the current toner.
Any suggestions?
HP 15-ef2126wm
HP 15-dy5073dx
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10-14-2014 06:20 PM
Nothing on that page that you linked to, matched my problem.
I just switched out a new toner, and after 75 pages or more, I have yet to see that random horizontal line. It was printing at about every 5-8 pages or so, so this is a pretty representative sampling.
That is strange, though, assuming it is the toner. I got about 1000 pages out of it, maybe a bit less, but this is a bit disappointing. I'll put it back in when I'm done with this newer toner, just to get my money's worth, but still....
HP 15-ef2126wm
HP 15-dy5073dx
10-07-2014
03:30 PM
- last edited on
03-08-2017
03:55 PM
by
OscarFuentes
Hello there @paulri ,
I would suggest trying out the Troubleshooting Print Quality Issues guide for the problem you are having with the occasional print showing a streak.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
10-14-2014 06:20 PM
Nothing on that page that you linked to, matched my problem.
I just switched out a new toner, and after 75 pages or more, I have yet to see that random horizontal line. It was printing at about every 5-8 pages or so, so this is a pretty representative sampling.
That is strange, though, assuming it is the toner. I got about 1000 pages out of it, maybe a bit less, but this is a bit disappointing. I'll put it back in when I'm done with this newer toner, just to get my money's worth, but still....
HP 15-ef2126wm
HP 15-dy5073dx
10-23-2014 06:06 PM
It must have been bad toner. I've printed out quite a bit since the above post, and those horizontal black lines have been banished from my printer.
Strange, though--I've never seen lines like that before, when printing, either from an inkjet or a laserjet.
Oh well, as long as its not a printer problem.
HP 15-ef2126wm
HP 15-dy5073dx
