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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-11-2016 07:27 AM

HP Recommended
Product: HP Officejet 100 Mobile L41a
Operating System: Mac OS X 10.11 El Capitan

How To Cold reset HP Officejet 100 Mobile Printer –L41a

1 REPLY 1

‎07-11-2016 04:44 PM

HP Recommended

Hi @drdjbob,

 

Thanks for reaching out to the HP Support Forums with your printer inquiry.

 

I understand that you would like to know how to perform a "cold reset" on an HP Officejet 100 Mobile Printer. I would lik to help with that.

 

Usually a 'cold reset involves turning off the power and then removing the power cord.

 

This can be a little tricky because this printer has a battery.

 

I would trun the power off and unplug the printer, then remove the battery for 60 seconds.

 

After 60 seconds, reinstall the battery and connect the power cord before powering back on.

 

The only other option for performing any other resets I found in the HP Officejet 100 Mobile Printer User Guide is the 'reset to factory settings'.

 

 

Please let me know if this resolves the issue, or if you require further assistance.

 

In fact, if this helps you to reach a solution please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

 

Thanks!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.


rb011
I work on behalf of HP

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