How To Redeem 6 months free instant ink

[Quitthaten]

I bought my printer during Black Friday 2021 but I don’t know how to redeem the 6 months of hp instant ink for my printer. CAN HP HELP ME??

[Jay_G24]

Hi @Quitthaten,

I'd like to help!

I understand you are unable to claim your promotional months.

You will have set it up either at 123.hp.com or using the HP Smart app and you sign up for a paid plan you are offered a free trial of Instant Ink.  However, if you sign up for the 15-page free plan you are not offered the free trial since you are already on a free plan.

The number of free months depends on the offer at the time and the country of enrollment. You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires.

During the free trial, you can print up to 300 pages per month regardless of the plan you pick (50,100,300).  If you pick the 500 or 700-page plan your free trial will be for 500 or 700 pages depending on the plan you chose.

To confirm that you received your free months, check the message on the Confirmation page just before you enroll, or sign in to your account page at Instantink.com and find the free months under My Account > My Plan. 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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[tim4ikhelp]

contact support first. And when the ink comes, be sure to try it out. By the way, it's better to take pictures with high quality for this and for this look for a normal picture here https://create.vista.com/colors/color-names/