• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-08-2016 02:11 PM

HP Recommended
Product: HP2540

How can I align the printer on an HP2540 when it is not connected to the internet? My wife's boss uses it as a copier only. The last time it triggered an alignment page, he grabbed it and pulled on it before it was completed. Now, it still needs alignment but we can't figure out how to print a new alignment page. Any suggestions?

3 REPLIES 3

‎10-08-2016 02:23 PM

HP Recommended

Your printer does not need to be connected to the Internet to align the cartridges.   Use the software you installed to align.

 

Download the User Guide here.

 

http://support.hp.com/us-en/product/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961/...

 

Page 58 tell you have to align the cartridges.

‎10-08-2016 03:02 PM

HP Recommended

Thanks, but we already know that we don't need internet connection. We also DO NOT have a monitor - just the printer being used as a copier right now. The manual was no help, because it continually refers to an operating system and selecting something on screen. We don't have a monitor, just the printer/scanner.

 

If we had the printed alignment page to put down on the glass, that would be fine. But, we don't have that and can't seem to make the printer print a new one for us. We have reinstalled the print cartridge and tried printing - but all we get is a blank page.

 

There must be another way to trigger the printing of a brand new alignment page.

‎10-08-2016 03:06 PM

HP Recommended

Sorry, according to the manual you must be connected to a computer with the software loaded in order to trigger the alignment manually.

 

The only other thing I can think of is for you to replace a cartridge with a new one and have it print the page. 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.