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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sturt331
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Message 1 of 2
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How can I delete my claim code

‎04-26-2017 09:19 PM

HP Recommended

Customer support had to delete our account and so I'm having to set everything back up again, including Instant Ink. When I enter in our claim code it still shows as being used so it's prompting me to delete it from it's old space but I have no idea where to go to do that since technically this is a new account.

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banhien
Level 19
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Message 2 of 2
Flag Post

‎04-26-2017 09:43 PM

HP Recommended

Hi,

 

You need to get new claim code. Each claim code is valid for 1 day or 2 and can't be reused.

 

Regards.

BH
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