• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I Use windows 7 Home premium 64 bit SP 1, Photosmart all in one B109 n-z, notebook HP Presario CQ 61

When I enter  into Control panel > Printers & features I see the icon of my PC with a yellow triangle and inside an exclamation point. I click right on it and > solve problems. After some seconds it tell me “enable the Photosmart B 109 n-z”

But Photosmart is already enabled because I can already printer with B109, and  with a wifi connection  too.

So i think all is correct. But how can I remove the triangle and solve the problem ?   

Thanks and happy new year 

3 REPLIES 3
HP Recommended

Hi robsotta

 

I understand you have a exclamation on the printer icon but you can still print.

 

I will be happy to assist you with this.

 

It usually means the drivers for that printer are corrupted or missing.

 

I would uninstall and download and install the printer again.

 

If you need more assistance just let me know.

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Hi same problem with my laser jet 1010 the yellow triangle and it does not printing 

HP Recommended

Hi @A-M2,

 

Thank you for posting on HP Forums, your issue with the HP LaserJet 1010 is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.


If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.


Let me know if you require further information and/or assistance.

 

Regards,

 

Jeet_Singh
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.