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Honor Student
Posts: 3
Member Since: ‎01-11-2012
Message 1 of 8 (17,607 Views)
Accepted Solution

How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

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Accepted Solution

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Hello bez002,

 

To restore the factory settings of your printer:

  1. Select the wrench icon on the top right corner of the home screen.
  2. Select Tools.
  3. Select Restore Factory Defaults, and then confirm
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Master's Graduate
Posts: 438
Member Since: ‎05-04-2011
Message 2 of 8 (17,601 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Hello bez002,

 

To restore the factory settings of your printer:

  1. Select the wrench icon on the top right corner of the home screen.
  2. Select Tools.
  3. Select Restore Factory Defaults, and then confirm
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
Posts: 3
Member Since: ‎01-11-2012
Message 3 of 8 (17,596 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

The admin information has been lost and unfortunately this has not worked
Master's Graduate
Posts: 438
Member Since: ‎05-04-2011
Message 4 of 8 (17,589 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

bez002,

 

Are you trying to log into a page for the printer and do not know the Administrative login? 

 

If I am mistaken, pleas elaborate.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
Posts: 3
Member Since: ‎01-11-2012
Message 5 of 8 (17,586 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Yes I am  trying to log into a page for the printer and do not know the Administrative login? 

Student
Posts: 1
Member Since: ‎08-12-2012
Message 6 of 8 (16,737 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

[ Edited ]

How about resetting username and password of admin section of printer's the webpage? Factory reset via menu does not seem to help here. Any possible help?

 

Honor Student
Posts: 2
Member Since: ‎04-18-2014
Message 7 of 8 (12,465 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

[ Edited ]

HOW DO YOU RESET WHEN THE **bleep** PROBELM IS THAT THERE IS NO SCREEN to find the damned wrench icon????!!???

Honor Student
Posts: 4
Member Since: ‎02-27-2015
Message 8 of 8 (9,180 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Where is this wrench icon?  n the web control panel? The HP Utility control panel? Or the panel on the physical printer itself. I cannot see it in any location, printer worked great for a few days, now airprint no longer works, it shut off even though auto-off is diasabled, and when on my Mac can't print to it but i can ping it.  There's a firmware update, but only through windows. How do I update the frimware from a Mac?

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