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- HP Community
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- How do I activate "scan to email" on my new ENVY 4520

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02-19-2016 02:52 PM
I bought myself a new ENVY 4520 for printing and scanning. One important feature I intended to use was the scan to mail feature – as I want to Scan letters and send them right away to my evernote email account without the need of editing the scan on my Mac or iPhone.
After a lot of research I can't find the feature anywhere in my the settings.
I started believing, that the feature isn't installed. So I rechecked the product page and there it says: "send to email":
Please see the screenshot i made inkluding the link the page:
http://store.hp.com/us/en/pdp/printers/hp-envy-4520-all-in-one-printer
Looking forward for your help.
Best regards,
Oliver from Hamburg, Germany
02-22-2016 10:50 AM
Hello @olyester,
Welcome to the HP Support Forums! 🙂 I see you are interested in using the Scan to Email feature for your HP Envy 4520 but you are unable to find out how to enable the feature.
I would like you to get started here: Scanning From the Control Panel (Email, JPEG, PDF)
The document above will walk you through enabling the feature.
I hope this helps, if you have any other questions let me know the outcome. I will watch for your reply.
Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
02-23-2016 01:01 AM
Hi HevnLgh,
thanks for your reply. Unfortunately this still isn't helping.
The link you send me describes the general scan features but does not give any futher explanation the "scan to mail" feature I am looking for (and what was one of the main reasons I bought the printer).
Looking forward to your reply.
Best
Oliver
02-23-2016 07:58 AM
I appreciate you getting back to me. With the Envy 4502, you can scan to the Mac and then add it as an attachment.
Take a look here: How to Scan to a Mac (OS X)
As stated in the FAQs: "To email a scanned image or document, save the scan to your computer, then attach it to your email before you send it."
I understand this is not the feature you are interested in.
I hope this answers your question.
Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
09-15-2016 05:23 PM
I also wnt to scan-to-emial, and purchased this product thinking that it was possible. Please let me know how to do so! If it is not possible, I would like to know what was meant by "scan-to-email" in the advertizment
01-17-2017 02:56 AM - edited 01-17-2017 03:15 AM
Hi,
I am amazed to see that even HP support dont know about the feature however you can go to www.hpconnected.com there you can login/register with your printer(serial number etc). once your account is created you can assign an email to your printer <<xyz@hpeprint.com>> . once that is done any document you send to that email id will go in the print queue
If you however want to send the scanned documents directly to your email id you can watch the below tutorial
https://www.youtube.com/watch?v=rMrnIo0Zxx8
Regards
Aryan Raheja
04-21-2017 12:42 AM
I fell at the first fence on that tutorial. I need to get my printers IP address (didn't know it had one) and I can get that by printing a configuration page. What is a configuration page and where do I go to print it?
