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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-20-2017 09:46 AM

HP Recommended
Product: HP OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I have an HP EliteBook.  It does not use a CD - I have to download software and drivers from the internet.  I bought an HP OfficeJet Pro 8710.  I was able to install the printer drivers and I print fine with the wireless connection.  However; I cannot scan to my laptop.  I must scan to a flash drive, which is very inconvenient for me.   

 

From the screen on the printer:  When I select "Scan to Computer" I'm prompted to open the HP Printer Software and select "Scanner Actions" then select "Manage Scan to Computer".   I do not have HP Printer Software on my laptop.  I only have the printer drivers - there is nothing for scanning. 

 

Everything I've looked for online is giving me printer drivers.  Where can I download the correct software so that I can scan to my laptop?   

1 REPLY 1

‎02-20-2017 10:00 AM

HP Recommended

@HokeyReligions

 

HP OfficeJet Pro 8710 All-in-One Printer series Full Feature Software and Drivers

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8710-all-in-one-printer-s...

 

HP Print and Scan Doctor for Windows

 

This updated version of the HP Print and Scan Doctor adds support for Windows 10.

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8710-all-in-one-printer-s...

 

REO

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