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‎04-09-2017 01:38 PM

HP Recommended
Product: B210
Operating System: Microsoft Windows 10 (64-bit)

I see many posts about the exact same problem I have.  for no reason printer stopped working and gives incompatible or damaged printhead.  Just like everyone else followed the directions cleaned etc and just like everyone else still stuck with a printer that is useless.  Is there a solution other than buying a new printer that is not HP.  It makes no sense when the cartridges cost more than the printer anyway.  I see the question asked for years and no anwers.  Just wanna know if Im hosed by HP or not.

1 REPLY 1

‎04-10-2017 02:27 PM

HP Recommended

Hi! @Bforce5, 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

 

 

Regards

MrRobot

A4Apollo
I am an HP Employee

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