• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Put this VBscript in your Windows startup. It won't stop the popup but it will close it as soon as it pops up:

 

OnErrorResumeNext' In case we hiccup
strComputer = "."
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Do
    Set colProcessList = objWMIService.ExecQuery("SELECT * FROM Win32_Process")
    ForEach objProcessin colProcessList
         colProperties = objProcess.GetOwner(strNameOfUser) 'Get the process owner 
         'We dont want to kill the one owned by SYSTEM
         If objProcess.Name = "HPNetworkCommunicatorCom.exe"AndUCase(strNameOfUser) <> "SYSTEM"then
            objProcess.Terminate  'kill the annoying popup
         EndIf
    Next
Loop

HP Recommended

i HAVE THE SAME PROBLEM AND i'M READY TO DUMP MY hp PRINTER DOES ANYONE HAVE A SIMPLE SOLUTION?

HP Recommended

This non-hp ink popup was driving me nuts on my HP6520.  At first, I only got the popup after a print request, which was OK with me.  Then it started popping up all the time.  It was so bad that I turned off the printer except when I actually needed to priint.  I even considered taking a hammer to the 6520 and mailing the pieces back to HP.

 

I tried the VB script posted earlier in this thread.  That worked but it also drove CPU usage to 100% all the time.  Not good.

 

I thought I found the answer in this thread: http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/How-to-disable-ink-level-notifications/m-p...    That really worked for a while but the popups gradually returned after a few computer restarts.  This thing acts like malware!

 

I think I have it licked now.  I used Process Explorer to suspent the process: HPNetworkCommunicatorCom.exe and the popups have stopped; so far, anyway.  The top Process Explorer window showed that as the only process with Hewlett-Packard as the company name on my PC.   I expected that suspending that process would keep me from using the printer but (so far) I can print and scan normally with that process suspended.  I have no idea what the process does (other than cause popups) but I don't appear to need it.  I will probably need to suspend or stop the process after each reboot but the popups serve as a reminder to suspend that process.

HP Recommended

I too have had this warning message show up and in some cases forces me to replace an ink cartridge half full of ink. I do not feel that once I buy a printer that I should be forced to only use HP ink,

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.