How do I get the "non-hp ink cartridge" pop up to go away HP Photosmart 7520

[JPodo]

After my trial ink ran out on the HP Photosmart 7520 I installed a non-hp ink cartridge.  It prints fine but EVERY SINGLE TIME I print anything I get a pop up saying I have a non-hp cartridge installed and the quality cannot be guaranteed.  It then gives me the option to shop HP online, cancel the print, or click ok to close it.  EVERY SINGLE TIME.  I print a lot of pages and this is extremely annoying.  There is no "do not show this message in the future" option.  How can I make this stop popping up???? 

[Ciara_B]

Hi, there's a post about removing pop-ups that may help....

http://h30434.www3.hp.com/t5/Other-printing-questions/Annoying-pop-up-about-Genuine-HP-Vivera-cartri...

[maciman]

like you I find this practice both annoying and underhand. I am sure that there is a legal issue here but I have not got the time to waste perusing it., Fortunately HP printers don't last that long so when it dies - I wont be buying another. I cant stop it from happening but I have a small piece of code that runs in background, every couple of seconds it looks for that window and if it finds it it kills it. The symptoms are fixed but the disease is still there. If there is enough interest I will post the exe on a public site.

[IainMackay]

I have the same issue of multiple warnings about using non-HP cartridges with the Photosmart 7520 on Windows 7.  The link given in the above post does not address either this model of printer or its implementation on Windows 7.  Does anyone know of a solution (including Registry change) that will address the issue for this printer on Windows 7?

[justmax54]

If you make a VBScript that has the following content:

'=========================================

Version:0.9 StartHTML:00000107 EndHTML:00004184 EndFragment:00004144 EndFragment:00000000
On Error Resume Next ' In case we hiccup
strComputer = "."
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Do
    Set colProcessList = objWMIService.ExecQuery("SELECT * FROM Win32_Process")
    For Each objProcess in colProcessList
         colProperties = objProcess.GetOwner(strNameOfUser) 'Get the process owner 
         'We dont want to kill the one owned by SYSTEM
         If objProcess.Name = "HPNetworkCommunicatorCom.exe" And UCase(strNameOfUser) <> "SYSTEM" then
            objProcess.Terminate  'kill the annoying popup
         End If
    Next
Loop

'=============================================

And run it whenever you start Windows, it will automatically close the message for you.

I have written an application that prevents the popups from HP but I cannot post it here. The VBScript above may also prevent other HP messages, so use it at your own risk.

[sterlnrose55]

Can anyone help me get rid of the constant popup that I'm using non hp ink cartridges.  I know I am and want too...but hat the popups.  Anyone????

[sideslip]

I have the same problem. I believe HP should advise on how to remove it as I am given to understand that it is illegal to insist on HP components or inks AFTER purchase. It is the same with car parts. i.e. it may invalidate the 12 month warranty but it is entirely up to the user what inks he chooses to use.  Come on HP be a good manuafacturer and show us how to delete this absurd message OR even better produce inks that compete on price with the substitiutes. It is absolutely possible.

If you need the grossly excessive profits on the inks to make up for the low profit on the printers then increase the price of the printers and reduce the ink price.

[duckbill59]

I tried everything. Luck I had the original Disc., I removed the printer and reinstalled using the disc. Everything is OK now.

I declined any HP additional connections. Good Luck

[duckbill59]

I tried everything. Lucky I had the original Disc., I removed the printer and reinstalled using the disc. Everything is OK now.

I declined any HP additional connections. Good Luck

[justmax54]

If you make a VBScript that has the following content:

'=========================================

Version:0.9 StartHTML:00000107 EndHTML:00004184 EndFragment:00004144 EndFragment:00000000
On Error Resume Next ' In case we hiccup
strComputer = "."
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
Do
    Set colProcessList = objWMIService.ExecQuery("SELECT * FROM Win32_Process")
    For Each objProcess in colProcessList
         colProperties = objProcess.GetOwner(strNameOfUser) 'Get the process owner 
         'We dont want to kill the one owned by SYSTEM
         If objProcess.Name = "HPNetworkCommunicatorCom.exe" And UCase(strNameOfUser) <> "SYSTEM" then
            objProcess.Terminate  'kill the annoying popup
         End If
    Next
Loop

'=============================================

And run it whenever you start Windows, it will automatically close the message for you.

I have written an application that prevents the popups from HP but I cannot post it here. The VBScript above may also prevent other HP messages, so use it at your own risk