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‎04-22-2017 12:24 PM

HP Recommended
Product: Hp Photosmart 6510
Operating System: Android 4.1 and older
How do i get my photos sent to my wireless printer photosmart 6510 using the hotspot on my mobile phone. It shows that it is connected to the hotspot but then my phone can't find the printer to upload the picts
1 REPLY 1

‎04-23-2017 03:48 PM

HP Recommended

Hello, @kpack433 – Greetings!

 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

 

I understand that you are trying to print from your Android device and is facing issues. I'd like help 🙂

 

Going through your post, this looks like an issue with the app on your mobile. First off, make sure the printer is connected to the same network as your Android device. Then let's try using the HP AiO remote app and check.

 

Now, try installing the HP All-in-One remote app (HP AiO remote app) to print from your iPhone. Go to apple store and install the HP AiO remote app on your phone. Once done, disable the Samsung print plugin and then try printing using the HP AiO app.

 

I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2dlUQ2b

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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DVortex
I am not an HP Employee
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