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Matt1999
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How do I order additional instant ink cartridges

HP Recommended
HP Envy 5640

The black ink cartridge for my instant ink account has run out and I don't have a new one to replace it with.

According to my account I should have had another delivered in March but I don't appear to have received this.

I do not see any way to ask for a replacement online.

Do I have to ring up to order one?

 

 

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ShlomiL
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Hi,

I suggest contating HP Instant Ink support by filling the form below:

https://support.hp.com/us-en/contact-hp/product/HP-Instant-Ink-series/5264756/model/5401249

 

Note: click Change Country if you are not from the United States.

 

Once filling the form a case number with the contact details will be provided.

 

Regards,

Shlomi



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Matt1999
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Hi Shlomi,

 

Thank you for your message.

I did fill this form in but I didn't get a number.

I just got a page to say that for my issueI have to use the chat or phone options (but that both of these ar currently unavailable.

 

Matt

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