How do I order additional instant ink cartridges

Matt1999 · ‎05-14-2017

The black ink cartridge for my instant ink account has run out and I don't have a new one to replace it with.

According to my account I should have had another delivered in March but I don't appear to have received this.

I do not see any way to ask for a replacement online.

Do I have to ring up to order one?

ShlomiL · ‎05-14-2017

Hi,

I suggest contating HP Instant Ink support by filling the form below:

Note: click Change Country if you are not from the United States.

Once filling the form a case number with the contact details will be provided.

Regards,

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂

Matt1999 · ‎05-14-2017

Hi Shlomi,

Thank you for your message.

I did fill this form in but I didn't get a number.

I just got a page to say that for my issueI have to use the chat or phone options (but that both of these ar currently unavailable.

Matt