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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-30-2015 05:25 AM

HP Recommended
Can you please help me with this same issue? Thank you.

‎10-30-2015 12:47 PM

HP Recommended

Hey @Katrinka9979,

 

Welcome to the thread! 🙂

I'd like to assist you today with resetting your HP Photosmart 7520 All-in-One so you can gain all functions and features of your printer back.

 

At this time I am going to send you a Private Message with the instructions on how to perform the Semi-Full Programming Reset on your printer. The Reset is sent via Private Message because it is not intended for public use. Please refer to your Private Messages for further instruction.

 

Please click the 'thumbs up' icon below to say "thanks for responding!" Best of luck! Smiley Happy

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

‎11-11-2015 08:31 AM

HP Recommended
Can I have reset info as well? I set my admin password and I forgot it.

‎11-11-2015 10:11 AM

HP Recommended
I need to reset my admin passwrord as well. Please pm me with the info

‎11-11-2015 10:13 AM

HP Recommended
I need assistance as well

‎11-11-2015 10:38 AM

HP Recommended

Hey there @slashedeye,

 

 

Welcome to the HP Support Forums! 🙂

I see that you have misplaced the Administrator password for your HP Photosmart 7520 All-in-One and because of this you are now locked out of features for your printer. I would like to assist you today with resolving this issue.

 

At this time I am going to send you a Private Message with the instructions on how to perform the Semi-Full Programming Reset on your printer. The Reset is sent via Private Message because it is not intended for public use. Please refer to your Private Messages for further instruction.

 

Please click the 'thumbs up' icon below to say "thanks for responding!" Best of luck! Smiley Happy

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

‎11-11-2015 05:14 PM

HP Recommended
Once i do the reset, would it still prompt for admin credentials? If so, what would be the DEFAULT username and password?

‎11-14-2015 08:05 AM

HP Recommended

Hey @slashedeye,

 

 

Thanks for getting back to me! 🙂

 

Because this is a consumer grade product there are no default Administrator usernames or passwords on the product. Once the Reset is complete you will have a clean slate to work with with no Administrator prompt at all. 

 

I hope this clears up any confusion! You may also click the 'thumbs up' icon below to say "thanks for helping!" Good luck! 🙂 

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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